Nice and Naughty

Shopify support proposal for Nice & Naughty

Your website should be selling.
Not sitting still.

Practical, reliable Shopify support to keep the Nice & Naughty website running smoothly, bring campaigns to life and continuously improve the customer experience.

Content supplied by Nice & Naughty. Shopify magic supplied by us.

Choose your support level

Three ways to keep things moving

Each package provides a reserved monthly allocation of Shopify support. Tasks are prioritised according to business needs, promotional deadlines and the work most likely to make a meaningful difference.

Option one

Shopify Essentials

Reliable maintenance and support for routine updates, fixes and smaller website requests.

$550 USD / month

Up to 10 hours of support per month

What’s included

  • Routine Shopify maintenance
  • Minor troubleshooting and theme fixes
  • Updates using supplied copy and graphics
  • Basic product and collection updates
  • Minor menu and navigation changes
  • Desktop and mobile quality checks
  • Monthly task prioritisation
  • Email-based support

Standard turnaround: 5–7 business days

Choose Essentials

Recommended for Nice & Naughty

Option two

Shopify Growth

Ongoing website management combined with active merchandising, campaign implementation and conversion-focused improvements.

$1,000 USD / month

Up to 20 hours of support per month

Everything in Essentials, plus

  • Sales-focused homepage updates
  • Featured promotions and seasonal campaigns
  • Best sellers, new arrivals and staff picks
  • Promotional and campaign landing pages
  • Collection merchandising
  • Urgency messaging and stronger calls to action
  • Navigation and shopping-experience improvements
  • Brand-story and product-education sections
  • On-site Saginaw launch support
  • Monthly recommendations and priority planning

Priority turnaround: 3–5 business days

Choose Shopify Growth

Option three

Priority Partner

Reserved priority capacity for faster campaigns, larger projects and more frequent website improvements.

$1,500 USD / month

Up to 30 hours of support per month

Everything in Growth, plus

  • Priority scheduling and faster turnaround
  • More frequent homepage refreshes
  • Multiple campaign or landing-page builds
  • Expanded collection and navigation work
  • Monthly conversion and UX review
  • Campaign planning support
  • Monthly strategy call
  • Progress and recommendations summary
  • Reserved capacity for urgent website issues

Priority turnaround: approximately 1–3 business days

Choose Priority Partner

Immediate priority

Let’s make some noise about Saginaw

The Shopify Growth package provides enough monthly capacity to make meaningful progress on the Saginaw launch while still supporting the day-to-day website. Larger launch requirements can be phased over multiple months or completed with approved additional hours.

Potential launch deliverables

  • Dedicated landing page
  • Opening countdown
  • VIP registration form
  • Grand-opening offers
  • Homepage promotion
  • Locations-page updates
  • Promotional banners
  • Local SEO basics
  • Mobile optimisation
  • Post-launch page updates

How the retainer works

Clear priorities. Visible progress.

The monthly retainer reserves our time and gives Nice & Naughty a reliable Shopify partner without the cost or complexity of a full-service marketing engagement.

Send the priorities

Nice & Naughty supplies requests, campaign details, approved copy and available creative assets.

Agree on the plan

Tasks are assessed and prioritised according to urgency, impact and the available monthly hours.

Build and test

Approved updates are implemented and checked across desktop and mobile before completion.

Keep improving

Each month builds on the last, creating a stronger and more sales-focused shopping experience.

A few sensible boundaries

Good work needs a clear scope

These packages cover Shopify management, implementation, merchandising and practical recommendations. They are not intended to function as unlimited support or a full-service marketing agreement.

Content and campaign information

Nice & Naughty supplies approved copy, offer details, dates, product selections and available imagery.

Monthly hours

Work is completed within the selected monthly allocation. Unused hours do not roll over.

Additional work

Additional hours may be approved and billed at $45 per hour. Larger projects may receive a separate quotation.

Services outside the retainer

Paid advertising, social media management, full email campaign management and extensive custom development are quoted separately.

Our recommendation: Shopify Growth.

Twenty reserved hours provide the right balance of maintenance, campaign support and continuous improvement—without turning the agreement into a full-service marketing retainer.

Let’s get started

All prices are quoted in USD and billed monthly.